Privacy Policy

Privacy Policy for Terra Ossa

Your privacy is important to us. This Privacy Policy outlines how Terra Ossa (“we”, “our”, “us”) collects, uses, stores, and protects your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

Name, email address, telephone number, and other contact details, IP address, browser type, and device information Behavioural data (e.g. pages visited, time spent on site) Information submitted via forms or correspondence.

2. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide support
• Improve our website and services
• Send you relevant updates (with your consent)
• Comply with legal or regulatory obligations

3. Lawful Basis for ProcessingWe process your data under the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligation

4. Data Sharing and Storage

We never sell your data. We may share information with trusted third parties such as:

• Website hosting and analytics providers
• Email and communication platforms
• Legal or governmental authorities (only when required)
• All data is stored securely on servers located in the UK or other jurisdictions deemed adequate by the UK government.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Contact Us

To exercise your rights or raise a concern, please contact:

Email: info@terraossa.com